GUEST Hotel Software Cookies policy

Cookie settings

1. Data controller

iSystems Information Technologies SL (GUEST Hotel Software)
Tax ID (CIF): B57816076
C/ Gran Vía Asima nº 2, 12th floor, 07009 Palma de Mallorca (Spain)
Data protection contact: admin@isystems.es

2. What are cookies?

Cookies are small files that a website stores in your browser to remember information about your visit. This policy also covers similar technologies that store or read information on your device.

Under Spanish law (article 22.2 of Law 34/2002 on Information Society Services and the Spanish Data Protection Agency (AEPD) guide on cookies), technical cookies, which are needed to provide the service you request, do not require your consent. All others, such as analytics or third-party content cookies, are only set if you accept them.

3. Cookies we use

3.1 Technical cookies (no consent required)

Cookie Owner Purpose Duration
guest_consent iSystems (first party) Stores your cookie choice so we do not ask again on every page. 6 months
ASP.NET_SessionId iSystems (first party) Keeps your browsing session on the server (for example, the website language). Session (deleted when you close the browser)
_GRECAPTCHA Google (reCAPTCHA) Protects the contact and sign-up forms against spam and automated access. Only set on pages that contain those forms. 6 months

3.2 Analytics cookies (consent required)

We use Google Analytics 4, a service provided by Google Ireland Limited, to obtain statistics on how the website is used (pages visited, time on site, traffic source, device type) so we can improve it. They are not loaded until you accept them.

Cookie Owner Purpose Duration
_ga Google (Analytics) Distinguishes visitors by assigning a random identifier, to produce usage statistics. 2 years
_ga_2ELW55TEZ0 Google (Analytics) Keeps the Google Analytics session state. 2 years

3.3 Third-party content (consent required)

The contact page can display a Google Maps map. When it loads, Google may set its own cookies (for example NID, AEC, SOCS or __Secure-ENID, lasting up to 13 months) to remember preferences, for security and, where applicable, for Google's own advertising purposes. The map is only loaded if you agree, either in the cookie settings or by clicking "Show map". See Google's cookies policy for details.

4. How to accept, reject or withdraw your consent

On your first visit we show a notice where you can accept, reject or configure cookies. Until you choose, only technical cookies are used. Rejecting cookies does not prevent you from browsing the website.

You can change your choice or withdraw your consent at any time, as easily as you gave it, from the "Cookie settings" link at the bottom of every page or with this button:

Cookie settings

Your choice is kept for 6 months, after which we will ask you again. You can also block or delete cookies in your browser settings:

For Google Analytics, Google also offers a browser opt-out add-on.

5. International transfers

Google may process the data obtained through its cookies outside the European Economic Area, in particular in the United States. Google LLC is certified under the EU-US Data Privacy Framework, which the European Commission recognises as ensuring an adequate level of protection. More information in Google's privacy policy.

6. GUEST application

The GUEST application (app.guest-hotelsoftware.com), which you reach through "Login" or "Demo", only uses technical session cookies (ASP.NET_SessionId), needed to keep your working session. It does not use analytics or advertising cookies.

7. More information and your rights

To learn how we process your personal data and how to exercise your rights of access, rectification, erasure, objection, restriction and portability, see our Privacy policy. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Updates

We will review this policy whenever the cookies we use or the applicable regulations change. If we add new cookies that require consent, we will ask you again.

Last updated: October 2026.